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Live Webinar:
"Health Center Transitions: Honest Perspectives on Switching to a New Partner "

January 16, 2025
9:00–9:45 am PT / 12:00-12:45 pm ET

For many employers, transitioning from one health center partner to another is a scary task. The unknown costs, required resources, member disruptions, and experience can create too high of a hurdle to make a change. The goal of our discussion is to demystify the transition effort by hearing from a few stakeholders that have recently, and successfully, switched their onsite health center partners. We’ll explore important topics like:

  • Time, resources, and cost to transition
  • Navigating member impact and disruption
  • Retaining key members of the Care Team
  • Managing historical member information from one medical group to another
Please join us to hear the reflections from employers, consultants, and project managers, on their experiences managing vendor transitions!

Need help? Or registered but didn't get a confirmation email? Reach out to [email protected] for help.

Register for The SDOH & Primary Care Connection on
October 11 at 10:30 PT

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Moderator: Nate Murray | Founder and Chief Revenue Officer at Crossover Health

As Chief Revenue Officer and co-Founder of Crossover Health, Nate brings more than 20 years’ experience in and passion for healthcare to his daily interactions with clients. He’s a strong advocate of plan designs that make Primary Care, Mental Health, and Physical Medicine low-to-no cost for members. He has developed shared savings programs that align incentives across partnerships and deliver objective improvements across cost, quality, and experience.

Prior to founding Crossover, Nate led the development of a direct-to-consumer Medicare marketing program and built a large online Medicare broker partner network. He has also worked in Operations and Product Development for several large healthcare payers and has expertise in healthcare technology and helping payers and consumers make cost-effective decisions.

Nate earned his Bachelor of Arts degree in Economics from the University of Utah and holds a Master of Business Administration degree from Brigham Young University.













Jason Blote



Panelist: Jason Blote, PMP | Director, Program Operations at Crossover Health

Jason Blote leads the Crossover teams responsible for all client/health center implementations, along with all facility-related operations. He is a results-oriented, project management professional with over 20 years of experience in Healthcare Operations, Healthcare Information Technology, and Healthcare IT Strategy & Implementation. As a PMP- certified professional, Jason is known for his strong communication, leadership, and client relations skills, helping organizations improve operational efficiency, patient care delivery, and ensuring timely & quality results on all critical projects. Jason is based out of Southern California, located near the Crossover headquarters location in San Clemente, CA. He’s been with Crossover since early 2014, and over the last 10+ years he and his team have managed many of Crossover’s most complex, critical projects.

Jason holds a BS in Business Marketing from California State University, Fresno.






Abby Davis



Panelist: Abby Davis | Executive Vice President at Alliant

Abby Davis serves as an Executive Vice President for Alliant and leads the Health and Productivity, Analytics, and Clinical Risk Consulting practices for the Southeast. She has been with Alliant since 2008. Abby’s primary responsibilities include leading a team of health and productivity consultants, clinical consultants, and data scientists that consult with strategic clients across the country. She leverages her experience to deploy targeted data-driven solutions including a focus on outcomes validation. In addition to client consulting, she’s part of a team driving strategic alignment of resources focused on data integration, reporting design, and development efforts across the organization.

Abby uses her clinical experiences as a Registered Nurse, along with her knowledge of industry best practice and unique consumer-based strategies, to recommend initiatives to improve health productivity and mitigate cost. Abby has a Bachelor’s of Science Degree in Nursing from the Medical College of Georgia.








Cassondra Hepburn





Panelist: Cassondra Hepburn | VP, Benefits & Well-being at Jackson Healthcare

Cassondra Hepburn is the Vice President of Benefits & Wellbeing for Jackson Healthcare, a family of highly specialized healthcare staffing, search, and technology companies that help thousands of facilities around the country serve over 10 million patients each year. Their mission is, “To improve the delivery of patient care and the lives of everyone we touch—starting with our own associates.”

Cassondra has been with Jackson Healthcare since 2017 and now leads the Corporate Benefits Team which administers all health & welfare, retirement, and well-being benefits. Her passion is corporate wellness that includes robust communications and health education so associates get the most value from their benefits plans. She leads quarterly Wellness Summits with internal and external partners to collaborate on initiatives designed to elevate the personal and collective well-being of the organization and larger community.











Panelist: Jennifer Bryer | Head of Health Benefits, formerly with Fidelity

Jennifer Bryer is a seasoned leader with over 12 years of experience at Fidelity Investments, specializing in health benefits and wellness. As the Head of Health Benefits at Fidelity, she oversaw the design and delivery of comprehensive health-related benefits. She’s responsible for vendor relationships, program governance, compliance, and strategic planning, with notable accomplishments in launching new health services and reducing healthcare costs. Prior to her role in Health Benefits, Jennifer served as VP of Fidelity Medicare Services, where she developed distribution channels and managed carrier relationships. Her career also includes extensive legal expertise in employee benefits, compliance, and health plans.

Jennifer holds a MBA in Business Administration from Suffolk University, earned a law degree from Suffolk University Law School, and a BS in Criminal Justice from Northeastern University.
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About Crossover Health

Crossover Health is a leader in delivering holistic, value-based care that’s proven to lower costs, improve outcomes, and provide an exceptional patient experience. The company’s national medical group provides care through a collaborative, interdisciplinary Care Platform inclusive of Primary Care, Physical Medicine, Mental Health, Health Coaching, Occupational Medicine, and Care Navigation. Crossover goes beyond traditional sick care to focus on prevention and whole person well-being. They build trusted relationships with members and flexibly surround them with care that’s accessible in person, online, and anytime. By combining a sophisticated approach to data analytics that incorporates social determinants of health, Crossover delivers concrete results and measurable value for employers, payers, and most importantly, members.

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